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Massage Therapist - Dr. Wilkinson's Hot Springs Resort | Massage Therapist in Other Art & Medi1

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Massage Therapist - Dr. Wilkinson's Hot Springs Resort

Location:
Napa, CA
Description:

Job details We are looking for a massage therapist who can provide a professional, therapeutic and rejuvenating massage therapies and body treatments to spa guest. ESSENTIAL RESPONSIBILITIES : The primary responsibilities will include: To deliver Hotel standards to every guest. To follow all Kokua Hospitality rules, regulations, and codes set forth in the handbook. To uphold the Company’s core values and provide exceptional guest service at all times. To be neat and well-groomed in appearance. To perform all massage and body work services including table and chair massage, body treatments, bath treatments, foot treatments following the established protocols, and allotted treatment times. To understand and respond to all guest needs and requests in a timely and professional manner. Provide the highest level of personalized guest service while maintaining an enthusiastic and helpful attitude. To conserve and monitor supplies and assets of the spa. Complete shift checklists on a daily basis, replenishing supplies, cleaning equipment and re-stocking laundry. To attend all scheduled treatment and product knowledge training sessions. To directly set and maintain high standards of service and cleanliness. To assist in the training of other team members as directed. To promote spa services and products throughout the property. To use available time to help with spa operations as requested. To up-sell treatments to guests as appropriate. To provide excellent guest service and take ownership of guest needs. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved to complete satisfaction. To assist in maintaining the departmental operations manual. To demonstrate multi-tasking, be flexible with scheduling to meet the needs of the business and maintain a positive and professional demeanor while on duty. To support any upgrade and incentive programs that management approves. To embrace the comprehensive safety initiatives and all hotel standards. To follow all emergency procedures set by Hotel. To attend and participate in ongoing training as assigned. To work in a supportive and flexible manner with other departments, in the spirit of “Teamwork. ” To understand the rules and code of conduct of Kokua Hospitality’s and its progressive discipline guidelines in order to maintain Hotel standards. To carry out any other reasonable duties and responsibilities as assigned. ESSENTIAL SKILLS: Outstanding verbal and written English communication skills Minimum of 150 hours massage certification. Proficient in 3 more specialty modalities, including Sports, Shiatsu, Thai, Reflexology, Cranio-sacral, Lomi Lomi, Stone, Lymphatic Drainage. Must adhere to state sanitation laws and requirements. Must have an ability to learn new spa services to meet the needs of the spa. Stands and walks short distances throughout shift. Requires upper body strength and stamina to perform routine job tasks. May be required to assist guest on/off table. Must be capable of performing 8 to 10 massages during an 8-hour workday. Frequently required to handle and move objects weighing up to 30 pounds. over short distances. Reaches and lifts to perform routine job tasks. Must be able to tolerate heat for extended periods of time. Must be available to work a flexible schedule to include, weekends, and holidays as necessary for the success of the hotel Must be reliable, dependable, and punctual as scheduled We are proud to be an equal opportunity employer and maintain a drug free work environment. We also perform thorough background and reference checks on potential employees. Nl1WH3GHt V
Company:
Sightline Hospitality
October 16 on ListedBuy
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Massage Therapist - Dr. Wilkinson's Hot Springs Resort is a Other Art & Media Jobs Massage Therapist Job at Sightline Hospitality located in Napa CA. Find other listings like Massage Therapist - Dr. Wilkinson's Hot Springs Resort by searching Oodle for Other Art & Media Jobs Massage Therapist Jobs.