This listing was posted on BOK Financial.
Manager, Learning & Business Strategy - Commercial Division
Location:
Tulsa, OK
Description:
Req ID: 74902 Location: Tulsa -TUL Areas of Interest: Training & Development; Commercial Banking; Risk Management Pay Transparency Salary Range: Not Available Application Deadline: 05/10/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. Bonus Type Discretionary Summary This position reports to the Director of Commercial Division Support. Do you find satisfaction in guiding others and aiding in their skill development? The role of the Manager, Learning and Business Strategy is centered around designing educational programs that address the needs of the commercial business and foster employee growth. We aim to amplify the results of our business and enrich the experience of our employees in a supportive setting. Job Description The Manager, Learning and Business Strategy is responsible for developing and facilitating learning program solutions relevant to the commercial business needs supported by Lending Support managers and employees. This position requires an understanding of adult learning principles, effective coaching skills, and the ability to adapt to and manage a variety of learning styles while monitoring learner progress. This position demonstrates strong communication and leadership skills with a high level of business acumen and effective collaboration with multiple teams and subject matter experts. Learning and Business Strategy creates and maintains procedures, curriculum, and measurements of knowledge and practice to support business strategies and accelerate employee development for quality output and optimal customer service. This role provides recommendations on best practices and continuous improvement in order to drive business results, enhance the employee experience, and ensure alignment with BOKF Commercial goals and policies. Team Culture This is a collaborative and goal-oriented team where all members are encouraged to share ideas and contribute to the bottom line. Team members coach each other to develop capabilities for cross-selling products and serving client needs, fostering a culture of camaraderie, shared decision-making, and mutual respect. How You'll Spend Your Time You will explore learning resources and trends. You will also recommend additional tools or technology to enhance development efforts. You will set up learning programs, coach, and motivate to boost employee performance and development in line with commercial lending practices, and provide feedback during new hire and ongoing training. You will facilitate training in various settings and develop self-serve learning modules aligned with business practices. You will supervise training content and procedures to ensure they align with BOKF’s current practices, policies, products, and regulations. You will assess training needs, evaluate the impact of learning programs on employee skills and KPIs, and collaborate with internal teams to adapt training to workflow changes. You will be responsible for leading change management initiatives, improving processes, and increasing efficiency through the use of technology. You will collaborate with team managers, keeping abreast of changing staff and business goals, and informing them of any issues or changes in an em ployee’s learning journey. You will foster collaboration and customer service to improve team performance and capabilities, while actively supporting the company’s mission, values, teamwork culture, and long-term goals. Education & Experience Requirements This level of knowledge is normally acquired through completion of a bachelor’s degree in a related field of study and 8-10 years of directly related experience or equivalent combination of education and experience. Ability to implement Commercial Banking training concepts, processes, and procedures through a full education cycle (assess needs, plan, develop, coordinate, monitor, evaluate) Ability to learn new processes and procedures quickly and then translate knowledge to effective training Practiced in instructional design with ability to create an engaged learning experience through all delivery channels including digital, virtual, and in-person Track record of successfully identifying department needs and providing successful solutions through partnership with business leaders and team members Experience in facilitating workshops, hosting presentations, and developing curriculum and data analytics Confident public speaker with strong interpersonal skills who builds positive and productive relationships with teams across the organization and multiple levels of management Excellent written communication skills including design and editing Ability to work independently and strategize for solutions, maintaining flexibility and effective priorities Advanced knowledge and experience with Excel, Word, PowerPoint, business intelligence applications and learning management systems BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact XXXX@bokf.com with any questions.
Company:
Bok Financial
Posted:
April 17 on BOK Financial
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More About this Listing: Manager, Learning & Business Strategy - Commercial Division
Manager, Learning & Business Strategy - Commercial Division is a Executive Manager Job at Bok Financial located in Tulsa OK. Find other listings like Manager, Learning & Business Strategy - Commercial Division by searching Oodle for Executive Manager Jobs.
Manager, Learning & Business Strategy - Commercial Division is a Executive Manager Job at Bok Financial located in Tulsa OK. Find other listings like Manager, Learning & Business Strategy - Commercial Division by searching Oodle for Executive Manager Jobs.