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Legal Intake Specialist
Location:
Garden City, NY
Description:
Are you poised, confident, kind, patient, and assertive? Do you possess emotional intelligence and the ability to connect with people navigating major life disruptions? Do you have experience in reception, customer service, and/or sales? Our matrimonial law firm is seeking a concierge Legal Intake Specialist dedicated to providing an exceptional client experience for both current and prospective clients while playing a vital role in retaining new clients. Joseph Law Group, P.C. has been delivering exceptional client service on Long Island for almost thirty years with a proven track record for strong, fair results. The firm caters to a wide clientele, including business owners, doctors, lawyers and other professionals, civil servants, W-2 wage earners, executives and members of the finance industry, homemakers, people with a modest net worth, and ultra-high-net-worth individuals. We take pride in our concierge approach, tailoring representation to each individual situation. Responsibilities: Core Responsibilities: • Provide concierge client experience to potential new clients• Handle interactions with empathy and authority• Pre-qualify potential new clients to determine if they are a good fit for the firm• Pre-sell qualified clients and facilitate a smooth transition to attorney consultations• Utilize our phone systems to ensure a seamless client experience• Meet expected monthly performance metrics for appointments set with attorneys• Monthly data management and reporting• Provide clerical support to the operations team as needed Qualifications: Skills Needed: • A minimum of two years of experience in a reception or customer service role.• At least 1 year of sales experience is preferred.• Critical thinking skills.• Pro-active, results-oriented mindset.• Flexibility, optimism, and empathy towards individuals dealing with matrimonial issues.• Confidence to be kindly assertive with clients when necessary.• Reliability and responsibility in all tasks.• Technical Proficiency: familiarity with Microsoft Office and Clio a plus. Compensation: $45,000 - $60,000 per year plus performance based bonus About Company: We are looking for team members who will enhance the concierge experience for our clients. We offer a dynamic work environment with opportunities for growth and advancement, along with comprehensive training for new team members. Join us, and you'll have the chance to make a significant impact on someone navigating a challenging life transition and help them find their way forward. Benefits We Offer: Paid federal holidaysHealth Insurance401k with guaranteed employer contribution Joseph Law Group, P.C. is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. No relocation assistance available.
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More About this Listing: Legal Intake Specialist
Legal Intake Specialist is a Real estate Legal Intake Specialist Job at Joseph Law Group Pc located in Garden City NY. Find other listings like Legal Intake Specialist by searching Oodle for Real estate Legal Intake Specialist Jobs.
Legal Intake Specialist is a Real estate Legal Intake Specialist Job at Joseph Law Group Pc located in Garden City NY. Find other listings like Legal Intake Specialist by searching Oodle for Real estate Legal Intake Specialist Jobs.