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Lead Customer Care Specialist | Customer Care Representative in Customer Service Job at Virtualvoc1

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Lead Customer Care Specialist

Location:
Jamaica, NY
Description:

A company is looking for a Lead Customer Care Specialist to join their remote team. Key Responsibilities Ensure high-level support for complex customer inquiries and complaints Perform root cause analysis to identify and resolve underlying issues Lead continuous process improvement initiatives within Customer Care Required Qualifications High School Diploma/GED 7+ years of clerical or administrative experience Proficiency in Microsoft Excel Ability to operate office equipment (e.g., copier, fax machine) Preferred: 9+ years of experience in the automotive industry
Company:
Virtualvocations
November 14 on TopUSAJobs
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More About this Listing: Lead Customer Care Specialist
Lead Customer Care Specialist is a Customer Service Customer Care Representative Job at Virtualvocations located in Jamaica NY. Find other listings like Lead Customer Care Specialist by searching Oodle for Customer Service Customer Care Representative Jobs.