Lead Centralized Mailroom Representative

Ryan Specialty Group

This listing was posted on Broadbean.

Lead Centralized Mailroom Representative

Location:

Hunt Valley, MD

Description:

Position Summary:This role leads the centralized mailroom operations, ensuring efficient and accurate processing of incoming and outgoing mail. Responsibilities include supervising mailroom staff, coordinating mail distribution, and managing mailroom equipment and supplies. The Lead Centralized Mailroom Representative oversees quality control procedures, resolves mail-related issues, and ensures compliance with company policies and postal regulations. This role also liaises with internal departments and external vendors to facilitate mail services.Location:Hunt Valley - MarylandWhat will your job entail?Essential Functions: * Supervises and coordinates overall administrative activities for the Mailroom Department. * Supervises Mailroom/Operations staff of non-exempt employees. * Train new employees on job duties and cross training of current staff. * Ensure that staff is meeting or exceeding individual service levels, as well as work with the team to meet or exceed department service levels * Assist staff with workflow process management by assigning weekly tasks. * Track and evaluate workflow production for each employee against Annual Goals and existing SLA's. * Participates as needed in special department projects. * Review and maintain documentation for all tasks. * Produce reports as needed * Follow-up on missing information in a timely manner * Perform quality checks on work. * Assist members of work unit with questions and problems * Establishes relationships and is liaison for all outgoing mail carriers and vendors. * Ensure multiple work boxes are worked & managed each day * Mail all policies and documentation according to predetermined procedures * Manage and review existing vendor accounts * Oversee inventory levels in Mailroom, kitchens and conference rooms. * Additional duties and responsibilities as assigned. Education/Experience/Skills * Requires High School Diploma or GED equivalent. Prefer college degree or 4 years of related experience and/or equivalent combination of experience and education. * Minimum of 1+ years in supervisory role required. * Knowledge of Commercial insurance, P&C and Transportation Policies is a plus. * Strong organizational skills, oral and written communication skills are required. * Must demonstrate teamwork and the ability to develop productive relationships with peers and management. * Must be able to solve problems and deal with a variety of tasks in a fast-paced environment. * Proficient in MS Word and MS Excel. * Working knowledge of mail processes such as postage machine, USPS, Federal Express and UPS. * Pursue technical development in order to maintain or enhance knowledge, skills, and abilities required to perform this job. * Ability to motivate staff while being an advocate of Team/Department/Company initiatives. * Ability to lift 15-20 lbs.Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.The target hourly rate range for this position is $24.00 - $32.00 per hour.The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The base pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at XXXX@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Company:

Ryan Specialty Group

Posted:

June 18 on Broadbean

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Lead Centralized Mailroom Representative | Lead Centralized Mailroom in Other Job Job at Ryan Spec1

Lead Centralized Mailroom Representative

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