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Junior CRM Administrator
Location:
Washington, DC
Description:
Company Overview Price Benowitz, LLP is a mid-sized law firm headquartered in Washington, DC with offices and attorneys throughout Washington, D.C., Maryland, Virginia, South Carolina, Florida, and Illinois. Price Benowitz's areas of practice include criminal defense, personal injury, family law, and trusts and estates. Our core values are Passion, Integrity, and Excellence. Motivated professionals with a positive attitude are invited to apply! Job Description: The Junior CRM/ CMS Administrator will serve as a key support resource for the Personal Injury team, specializing in the administration and support of our case management system. This role focuses on providing user support, training team members on effective use of the CRM / CMS, and assisting with basic troubleshooting. Additionally, the position includes light IT duties, such as desktop troubleshooting for hardware and software issues. In this role, you will develop training materials, offer ongoing support and troubleshooting for SmartAdvocate, and work closely with team members to enhance their efficiency and productivity. You will also assist with administrative tasks like preparing reports and coordinating special projects as required. This position demands excellent organizational skills, a proactive approach to problem-solving, and the ability to manage multiple responsibilities effectively in a fast-paced environment. This opportunity offers a unique blend of CRM/CMS administration and light IT support, allowing you to contribute to both the technological and administrative needs of a dynamic legal team. Responsibilities: Serve as the Secondary resource for SmartAdvocate (CRM/ CMS), providing in-depth knowledge and ongoing training to the team. Offer user support for SmartAdvocate, including troubleshooting and resolving user issues. Develop and maintain training materials, guides, and documentation for effective use of SmartAdvocate. Provide light IT support, such as basic desktop hardware and software troubleshooting. Prepare reports and assist with data management within SmartAdvocate. Assist with administrative tasks, including coordinating meetings and managing schedules. Handle special projects to support team and organizational goals. Requirements: Intermediate to advanced experience acting as an admin with CRM / CMS software, with the ability to train and support others. Basic understanding of IT troubleshooting, focusing on desktop hardware and software support. Strong organizational skills and attention to detail. Ability to manage multiple priorities and tasks in a fast-paced environment. Excellent communication skills for team collaboration and training. Powered by JazzHR
Company:
Price Benowitz
Posted:
October 30 on The Resumator
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More About this Listing: Junior CRM Administrator
Junior CRM Administrator is a Clerical Administrator Job at Price Benowitz located in Washington DC. Find other listings like Junior CRM Administrator by searching Oodle for Clerical Administrator Jobs.
Junior CRM Administrator is a Clerical Administrator Job at Price Benowitz located in Washington DC. Find other listings like Junior CRM Administrator by searching Oodle for Clerical Administrator Jobs.