This listing was posted on Manatal ATS.
IT Support Specialist
Location:
Richmond, VA
Description:
This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on Email support and administration. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers.Basic Qualifications: High School Diploma, GED, or equivalent certification At least 1 years Technical Operations experience At least 1 years of experience with IT systems and infrastructure At least 1 years experience with desktop platforms and operating systems At least 1 years of experience with incident management and reporting tools Preferred Qualifications: Bachelors Degree in Business, Information Systems, Computer Science At least 1 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions ITIL Certification At least 1 year experience with ServiceNow At least 1 years experience administering Google Workspace, Microsoft Exchange, Proofpoint, Virtru. At least 1 year of experience with public cloud (AWS, Azure, or GCP)
Company:
Vets Hired
Posted:
November 8 on Manatal ATS
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More About this Listing: IT Support Specialist
IT Support Specialist is a Technology IT Specialist, Support Worker Job at Vets Hired located in Richmond VA. Find other listings like IT Support Specialist by searching Oodle for Technology IT Specialist, Support Worker Jobs.
IT Support Specialist is a Technology IT Specialist, Support Worker Job at Vets Hired located in Richmond VA. Find other listings like IT Support Specialist by searching Oodle for Technology IT Specialist, Support Worker Jobs.