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IT Support Engineer
Location:
Beachwood, OH
Description:
Take the next step in your IT career as an IT Help Desk Tech with a supportive team, tons of room for career growth, a guaranteed starting salary of K, and comprehensive benefits! Ashton Solutions is a fast-growing MSP servicing business across the Northeastern Ohio Region. We are looking for an L1 IT Technician to become a part of our collaborative team. You’ll troubleshoot a wide variety of end-user environments with senior engineers and get the hands-on technical experience that will grow your career. Position Highlights: $50,000+ scalable based upon experienceRetirement plan, PTO, health insurance benefits, and bonus planHybrid work schedule (up to 2 days remote) after training completedFriendly, people-focused management and technical mentors What You’ll Do: Support common business applications (O365) via email, phone, and on-site support for 100+ SMB’sMaintain client networks and network security (LAN/WAN, firewalls, access points, switches)Troubleshoot a wide variety of on-premises, and cloud environmentsPrioritize tickets, set client expectations, provide incredible customer service, and accurately document client issue Skills You’ll Need: Strong interpersonal skills, positive mentality, and ability to change tasks rapidly—as a service business, we expect the unexpected to disrupt our plansConfidence and commitment to top-tier customer service in a fast-paced environmentAbility to stay organized and follow tasks through to completion with accuracyWillingness and ability to learn new applications and skills0-2 years of hands-on PC support experienceOffice 365 experienceA general knowledge of different hardware platforms, cloud services, and line of business applications Ready to apply? Quick apply with your resumeORGet a head start on the application process through our online portal here: https://www.ondemandassessment.com/link/index/JB-W70H5LGMQ?u=1049388 Powered by JazzHR
Company:
Encore Strategic
Posted:
November 13 on The Resumator
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More About this Listing: IT Support Engineer
IT Support Engineer is a Technology IT Specialist Job at Encore Strategic located in Beachwood OH. Find other listings like IT Support Engineer by searching Oodle for Technology IT Specialist Jobs.
IT Support Engineer is a Technology IT Specialist Job at Encore Strategic located in Beachwood OH. Find other listings like IT Support Engineer by searching Oodle for Technology IT Specialist Jobs.