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IT Help Desk Technician
Location:
Reynoldsburg, OH
Description:
Are you ready to take the next step in your IT career in a company with strong teamwork values, a friendly and welcoming culture , and plenty of room for advancement ? Keytel Systems takes pride in providing innovative, top-tier outsourced IT services and creating an efficient, empowered, and friendly working environment. What You’ll Do: Work with PC Hardware, operating systems, and networks Troubleshoot, diagnose, and resolve typical PC hardware and software issues Use backup and recovery software and methodologies and basic firewall functions Troubleshoot basic networking hardware and protocols. Use CRM and ticketing systems to manage client issues Schedule M-F 7AM-4PM or 10AM-7PM Skills You’ll Need: Strong interpersonal skills, positive mentality, and ability to change tasks rapidly—as a service business, we expect the unexpected to disrupt our plans. Confidence and commitment to top-tier customer service in a fast-paced environment, strong phone skills. Ability to stay organized and follow tasks through to completion with accuracy. Willingness and ability to learn new applications and skills. 1-3 years of hands on PC support experience. Office 365 experience. A general knowledge of different hardware platforms, cloud services, and line of business applications. Compensation: $20 - $24/hr, scalable based upon experience Retirement plan, PTO, health insurance benefits, and bonus plan Tuition reimbursement and professional development assistance Ready to apply? Quick apply with your resume OR Prefered consideration will be given to candidates who get a head start on the application process through our online portal here: https://www.ondemandassessment.com/link/index/JB-KOOV60S2V?u=1047336 Powered by JazzHR
Company:
Encore Strategic
Posted:
October 14 on The Resumator
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More About this Listing: IT Help Desk Technician
IT Help Desk Technician is a Customer Service Help Desk Technician Job at Encore Strategic located in Reynoldsburg OH. Find other listings like IT Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.
IT Help Desk Technician is a Customer Service Help Desk Technician Job at Encore Strategic located in Reynoldsburg OH. Find other listings like IT Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.