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IT Assistant - 25 hours/week | Assistant in Clerical Job at Lowell Community Charter Public School1

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IT Assistant - 25 hours/week

Lowell, MA

Position details JOB DESCRIPTION IT ASSISTANT REPORTS TO : Director of IT FSLA STATUS: Non-Exempt JOB GOALS : Split time between service desk intake and resolving staff support issues JOB ASSIGNMENTS : Answer questions and provide help to faculty and staff via e-mail, telephone or in person. Install, manage, support and maintain the entire school computer network of Windows and Mac OS X clients, servers, printers, switches, routers, etc. including Ms office Professional, web browsers, MS Outlook, and education software Manage, update and maintain Internet firewall, virus detection, content filtering software, data backup, and disaster recovery Provide IT support services to staff: troubleshoot and resolve all computer hardware, software and network problems Set up and troubleshoot phone systems Coordinate and monitor technology-related construction activities during school expansions Maintain inventory of all technology in the school Design and maintain the school's web siteProvide feedback for computer and peripheral purchases Coordinate service requests with local market vendors, primarily telephone and cabling Assist with and/or deliver end-user training for MS Windows, MS Office and school administration applications Develop computer skills and to learn to resolve more complex problems over time BACKGROUND/REQUIREMENTS : Bachelor's Degree Knowledgeable in Microsoft Windows ten and above, Ms office, various X Windows clients, FileMaker, various anti-virus products, internet and web application, file administration, network connectivity issues, TCP/IP troubleshooting and other Ethernet/Remote Access issues Strong organizational, customer service and people skills Expertise to learn and support new applications quickly 2-4 yrs of background in a help desk or call center support position. Job Posted by ApplicantPro
Lowell Community Charter Public School
September 22 on ZipRecruiter
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More About this Listing: IT Assistant - 25 hours/week
IT Assistant - 25 hours/week is a Clerical Assistant Job at Lowell Community Charter Public School located in Lowell MA. Find other listings like IT Assistant - 25 hours/week by searching Oodle for Clerical Assistant Jobs.