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IT Analyst
Location:
Batavia, IL
Description:
Job title: IT Analyst Location: Batavia, IL Duties: • Solution design and understanding of complex workflows within ServiceNow. • Develop reports and dashboards within ServiceNow. • Create Knowledge Articles to document work where appropriate. • Perform operational support for system defects as they arise. • Perform basic system administration duties with ServiceNow. • Work with stakeholders to gather requirements. • Provide training to end users for developed applications. • Participate in peer code reviews. • Address configuration changes to the ServiceNow platform. • Extend existing OOB ServiceNow modules to address enhancements requests. • Coordinate testing activities using the ServiceNow Test Administration Suite. • Triage incoming ServiceNow support issues and attend to the current backlog of open incidents and defects Education/Qualification: • A minimum of 4 years’ experience working with the ServiceNow Platform. • Knowledge of ServiceNow’s core application modules such as Incident, Problem, Change, Release, Service Catalog, Knowledge, Agile and Self-Service Portal. • Understanding of relational database concepts. • Competency in modern software development methodologies using JavaScript. • ServiceNow Administration Certified highly desirable. Powered by JazzHR
Company:
Ladgov
Posted:
October 2 on The Resumator
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More About this Listing: IT Analyst
IT Analyst is a Jobs Analyst Job at Ladgov located in Batavia IL. Find other listings like IT Analyst by searching Oodle for Jobs Analyst Jobs.
IT Analyst is a Jobs Analyst Job at Ladgov located in Batavia IL. Find other listings like IT Analyst by searching Oodle for Jobs Analyst Jobs.