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HOTEL Front Desk Guest Service Representative
Location:
Linthicum, MD
Description:
The Maritime Conference Center is currently looking for a Hotel Front Desk Guest Services Representative for our hotel operation. This full time (40 hour week) opportunity offers excellent benefits; including health, dental, vison coverage for employee and qualified dependents with zero $ payroll deduction. We offer paid vacation, personal and sick time and holidays. We offer combined employer contributions of 15 % to Pension and IRAP Plans plus a 401K employee contribution plan. Beautiful campus setting offering employee discounts on limited overnight stays when available, use of indoor pool and gym, free parking and one meal per scheduled shift! With revenue at the forefront the daily tasks include, but are not limited to, the sale of 232 hotel guest rooms at the current or better rate, upselling additional services, entering and confirming reservations, guest check in/check out, answering and directing telephone calls and in person inquiries, retail sales in the onsite Store, and other duties as outlined below. This positon has a flex schedule geared to cover the business needs of a 24 hour hotel. MAJOR DUTIES AND REPONSIBILITIES RESERVATIONS AND FRONT DESK OPERATIONS Pre-block guest rooms based on available floors. Utilize BEO’s and Group Resumes to gain group details and coordinate needs with other departments. Deliver VIP Welcome Amenities to guest rooms. Check guests in and out and assign proper credentials Check to make sure all financial data, customer information data, and proper forms of payment/posting information is correct. Ensure that all relevant information is blogged on the Front Desk Daily Shift Blog in MS Teams. Assist with health screenings, when applicable. Work with off-site hotels during oversell conditions. Make certain front desk and front office areas remain neat and tidy. Other duties as assigned DESIRED QUALIFICATIONS: High School Diploma or equivalent. Two years previous experience in hotel front desk preferred. Comfortable with Microsoft Office, Hospitality systems and POS systems. Ability to lift packages up to 50 pounds. Ability to walk quickly, and for long distances due to size of facility. Assist with guest private functions as directed by OM. Strong interpersonal and communication skills to be capable of providing quality service to hotel guests. Personable and outgoing, pleasant phone demeanor. Excellent customer service skills and ability to connect with guests positively. Able to complete fire training and CPR courses. Take a peek at The Maritime Conference Center www.mccbwi.org For immediate consideration send your resume in confidence to XXXX@mitags.org This position will fill quickly! EOE AA Powered by JazzHR
Company:
Maritime Conference Center
Posted:
August 22 on The Resumator
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More About this Listing: HOTEL Front Desk Guest Service Representative
HOTEL Front Desk Guest Service Representative is a Clerical Front Desk Receptionist, Guest Service Agent Job at Maritime Conference Center located in Linthicum MD. Find other listings like HOTEL Front Desk Guest Service Representative by searching Oodle for Clerical Front Desk Receptionist, Guest Service Agent Jobs.
HOTEL Front Desk Guest Service Representative is a Clerical Front Desk Receptionist, Guest Service Agent Job at Maritime Conference Center located in Linthicum MD. Find other listings like HOTEL Front Desk Guest Service Representative by searching Oodle for Clerical Front Desk Receptionist, Guest Service Agent Jobs.