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Hotel Front Desk Attendant
Location:
Walton, KY
Description:
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready• Bookkeeping: keep accurate records of all hotel guest account information • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs• Mitigate customer complaints as needed• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills• Has experience answering telephone calls and troubleshooting stressful situations• High school diploma, GED, or equivalent• 1+ year of hotel industry experience or related job preferred • Has previous experience or working knowledge of Microsoft Office and reservation management systems• Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria. Compensation: $13 hourly About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
Company:
Holiday Inn Express Hotel & Suites Richwood
Posted:
November 13 on WizeHire
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More About this Listing: Hotel Front Desk Attendant
Hotel Front Desk Attendant is a Clerical Front Desk Receptionist Job at Holiday Inn Express Hotel & Suites Richwood located in Walton KY. Find other listings like Hotel Front Desk Attendant by searching Oodle for Clerical Front Desk Receptionist Jobs.
Hotel Front Desk Attendant is a Clerical Front Desk Receptionist Job at Holiday Inn Express Hotel & Suites Richwood located in Walton KY. Find other listings like Hotel Front Desk Attendant by searching Oodle for Clerical Front Desk Receptionist Jobs.