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Hotel Front Desk Associate
Location:
Butte, MT
Description:
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs• Communicate with housekeeping to make sure guest rooms are ready• Handle customer complaints as necessary• Bookkeeping: keep accurate records of all hotel guest account information Qualifications: • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills• Well-versed in taking telephone calls and handling stressful situations• High school diploma, GED, or equivalent• 1+ year of hotel industry experience or related job preferred • Working knowledge of Microsoft Office and reservation management systems Compensation: $12 - $13 hourly About Company: We value hard work through a team environment. By joining our team you will be expanding your family.
Company:
Best Western Plus Butte Plaza Inn
Posted:
August 12 on WizeHire
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More About this Listing: Hotel Front Desk Associate
Hotel Front Desk Associate is a Clerical Front Desk Receptionist Job at Best Western Plus Butte Plaza Inn located in Butte MT. Find other listings like Hotel Front Desk Associate by searching Oodle for Clerical Front Desk Receptionist Jobs.
Hotel Front Desk Associate is a Clerical Front Desk Receptionist Job at Best Western Plus Butte Plaza Inn located in Butte MT. Find other listings like Hotel Front Desk Associate by searching Oodle for Clerical Front Desk Receptionist Jobs.