This listing was posted on The Resumator.
Help Desk Technician
Location:
Cleveland, OH
Description:
Job Description: We are seeking a Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical assistance and support to our staff. This role also has an opportunity to learning / developing their scripting skills to assist with our workflow. Key Responsibilities: - Provide technical support to clients via phone, email, or in-person, troubleshooting hardware and software issues, and resolving technical problems efficiently. - Collaborate with the IT team to identify opportunities for automation and script development to improve workflow and productivity. - Document all technical solutions, procedures, and troubleshooting steps for future reference. - Assist in the installation, configuration, and maintenance of software applications and systems. - Comfortable working with a command line interface. - Building access control management - Able to shift working hours for vacation coverage Qualifications: - A+, Networking+, Security+ are a great bonus but not required - Excellent problem-solving skills and ability to troubleshoot technical issues independently. - Good communication skills with the ability to convey technical concepts to non-technical users. - Ability to work well in a fast-paced environment and handle multiple tasks simultaneously. - Experience with ticketing systems. - Python scripting experience is a plus - PowerShell experience is a plus - PowerBi is a plus Powered by JazzHR
Company:
Northern Haserot
Posted:
August 20 on The Resumator
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More About this Listing: Help Desk Technician
Help Desk Technician is a Customer Service Help Desk Technician Job at Northern Haserot located in Cleveland OH. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.
Help Desk Technician is a Customer Service Help Desk Technician Job at Northern Haserot located in Cleveland OH. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.