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Help Desk Technician | Help Desk Technician in Customer Service Job at Northern Haserot in Clevela1

This listing was posted on The Resumator.

Help Desk Technician

Location:
Cleveland, OH
Description:

Job Description: We are seeking a Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical assistance and support to our staff. This role also has an opportunity to learning / developing their scripting skills to assist with our workflow. Key Responsibilities: - Provide technical support to clients via phone, email, or in-person, troubleshooting hardware and software issues, and resolving technical problems efficiently. - Collaborate with the IT team to identify opportunities for automation and script development to improve workflow and productivity. - Document all technical solutions, procedures, and troubleshooting steps for future reference. - Assist in the installation, configuration, and maintenance of software applications and systems. - Comfortable working with a command line interface. - Building access control management - Able to shift working hours for vacation coverage Qualifications: - A+, Networking+, Security+ are a great bonus but not required - Excellent problem-solving skills and ability to troubleshoot technical issues independently. - Good communication skills with the ability to convey technical concepts to non-technical users. - Ability to work well in a fast-paced environment and handle multiple tasks simultaneously. - Experience with ticketing systems. - Python scripting experience is a plus - PowerShell experience is a plus - PowerBi is a plus Powered by JazzHR
Company:
Northern Haserot
Posted:
August 20 on The Resumator
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More About this Listing: Help Desk Technician
Help Desk Technician is a Customer Service Help Desk Technician Job at Northern Haserot located in Cleveland OH. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.