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Help Desk/Contract Support | Help Desk in Customer Service Job | 7205427402

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Help Desk/Contract Support

Location:
Coatham Mundeville
Description:

Randstad Construction and Property are currently recruiting for a Facilities Administrator to join our clients newly formed team on a new, exciting contract they have just secured. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contactfor customers calling into the Helpdesk. This role will be based on site at the clients premises in St Albans. The main working hours for this role will be between 8:00am : 5:00pm. The package: x25CF; Salary up to GBP32,000 per annum x25CF; Monday to Friday x25CF; Annual leave and bank holidays x25CF; Generous pension scheme x25CF; Training and development courses Your role will include: x25CF; Main point of contact for subcontractors, managing their processes and promptingupdates x25CF; Raising purchase orders for subcontractors x25CF; Closing off jobs for engineers x25CF; Raising of reactive and PPM work orders x25CF; Managing complaints and escalations effectively x25CF; Keep WIP levels on contracts to a minimum to ensure timely completion of work orders x25CF; Assist with reporting on jobs logged, completed and outstanding x25CF; Collating figures for monthly KPI reporting x25CF; Completion of engineers timesheets x25CF; Filing, scanning and tracking of engineers paperwork x25CF; Log engineers overtime and holidays for weekly reporting to management x25CF; Provide general administrative support What we are looking for: x25CF; Strong administration and customer service skills x25CF; Experience working in a Facilities Management environment with CAFM systems (desired but not essential) x25CF; Knowledge of Microsoft Office packages x25CF; Strong planning and organisational skills, with attention to detail Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010... Visit ListedBuy for more information.
Posted:
March 15 on ListedBuy
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More About this Listing: Help Desk/Contract Support
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