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Healthcare Call Center Supervisor
Location:
Jamaica, NY
Description:
A company is looking for a Healthcare Call Center Supervisor (Remote, Work-From-Home). Key Responsibilities: Oversee team performance, monitor agent behavior, and ensure productivity Provide subject matter expertise and support quality assurance through call monitoring Conduct performance evaluations, coaching, and assist in the onboarding process for new hires Required Qualifications, Training, and Education: Minimum 3 years of supervisory or lead experience in a call center environment High school diploma or GED required Knowledge of Medicare Managed Care / Medicare Advantage Prescription Drug Plans Minimum 3 years of customer service experience Bilingual English/Spanish highly preferred
Company:
Virtualvocations
Posted:
October 29 on TopUSAJobs
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More About this Listing: Healthcare Call Center Supervisor
Healthcare Call Center Supervisor is a Customer Service Call Center Representative Job at Virtualvocations located in Jamaica NY. Find other listings like Healthcare Call Center Supervisor by searching Oodle for Customer Service Call Center Representative Jobs.
Healthcare Call Center Supervisor is a Customer Service Call Center Representative Job at Virtualvocations located in Jamaica NY. Find other listings like Healthcare Call Center Supervisor by searching Oodle for Customer Service Call Center Representative Jobs.