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Guest Service Representative (PM Shift) - Courtyard Boston Downtown - (19141534) | Guest Service A1

This listing was posted on Get Resort Jobs (via getitllc).

Guest Service Representative (PM Shift) - Courtyard Boston Downtown - (19141534)

Location:
Lowell, MA
Description:

Here's To Your Journey with Courtyard With more than 330 managed locations in more than twenty countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott. The Courtyard Boston Downtown, located at 275 Tremont St., Boston, Massachusetts, 02116 is currently hiring a Barista/F&B Attendant (Seasonal - $13.00 Per Hour) - Cocoa Bean Express. Assignments include: Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent details in logbooks. Process all payment types such as room fees, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting fees to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary details; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 lbs without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify details in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Welcome and acknowledge all guests according to workplace standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable position duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/19141534?%3Flang=en-us/ Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career openings. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? - Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Company:
Marriott International
October 10 on getitllc
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More About this Listing: Guest Service Representative (PM Shift) - Courtyard Boston Downtown - (19141534)
Guest Service Representative (PM Shift) - Courtyard Boston Downtown - (19141534) is a Customer Service Guest Service Agent Job at Marriott International located in Lowell MA. Find other listings like Guest Service Representative (PM Shift) - Courtyard Boston Downtown - (19141534) by searching Oodle for Customer Service Guest Service Agent Jobs.