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Front Office Coordinator
Location:
Bend, OR
Description:
Position Summary The Front Desk Coordinator is the face of our clinic and establishes a first impression which sets the tone for our patient’s experience and how we continue to interact with our customers. This person will be responsible for performing a variety of front desk duties for a physical therapy clinic including but not limited to answering phones, patient registration and scheduling, insurance verification and authorization management, and overseeing the efficient flow of the clinic. Essential Functions Answer phones and register new patients Check in patients and accept payments Accurately and efficiently set up patient demographics into the PT-specific EMR system Verify insurance benefits and obtain authorization as neededUse 3rd party verification/authorization programs Scanning and maintaining appropriate patient documentation. Communicate with providers regarding any changes or updates to their schedule. Additional Responsibilities Greets all customers, by phone and in person, courteously and professionally Promotes positive public relations for the business Maintain knowledge and adherence to HIPAA rules and regulations to maintain patient confidentiality Manages clinic supplies and product inventory Performs other related work as directed by supervisor Work effectively as part of an administrative team, able to cover other positions as needed for vacation and sick coverage Qualifications High School diploma or equivalent required Knowledge, Skills and Abilities Excellent communication skills; written, in person and on the phone Ability to work independently with minimal supervisionAbility to utilize MSO, Adobe and other standard apps as needed Able to multi-task and analyze immediate needs and re-prioritize tasks appropriately Works well within a group setting, performing tasks that impact the workflow of others Maintain professionalism and communicate effectively with difficult customers Strong work ethic Great organizational skills Training and Experience Thorough knowledge of general office practices, procedures and equipment Familiarity with medical and insurance terminology and CPT AND ICD10 codes Knowledge of insurance verification and authorization process Proficient with basic computer functions, MS Office programs and database management At least 2 years experience in a medical field Physical Requirements Physical mobility; moving frequently from front desk to back office, laundry room, patient rooms and gym. Bending, squatting and extended reaching Sitting and/or standing at a computer for long periods of time Lifting up to 25 lbs while receiving inventory and stocking supplies as needed. Our Comprehensive Benefit Package includes: Medical, Dental and Vision insurance Life and AD&D insurance 401(k) Paid Time Off Professional growth opportunities Free use of gym and equipment Discounted personal training sessions Powered by JazzHR
Company:
Alpine Physical Therapy
Posted:
October 26 on The Resumator
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More About this Listing: Front Office Coordinator
Front Office Coordinator is a Clerical Office Coordinator Job at Alpine Physical Therapy located in Bend OR. Find other listings like Front Office Coordinator by searching Oodle for Clerical Office Coordinator Jobs.
Front Office Coordinator is a Clerical Office Coordinator Job at Alpine Physical Therapy located in Bend OR. Find other listings like Front Office Coordinator by searching Oodle for Clerical Office Coordinator Jobs.