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Freight Forwarding - Customer Service | Customer Service Representative in Customer Service Job at1

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Freight Forwarding - Customer Service

Denver, CO

OEC Group is one of the largest freight forwarders in the US with offices all over the world. OEC provides a multitude of services from ocean import to customs brokerage. We are currently searching for individuals with experience or a genuine interest in Logistics to join our Customer Service Department. This position will be responsible for working with assigned clients in tracking shipments, providing status updates, and general support. Prior experience in the Freight Forwarding industry as a Customer Service Representative or in Operations is a big plus! Paid training is provided! Experience Level: Entry Level (1 year of relevant experience) Qualifications: Freight Forwarding / Ocean Import industry with knowledge of the rules and regulations is a BIG PLUS Associates degree or higher Working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) Educational background in related field is preferred Responsibilities: • Validate and confirm all ocean/air shipment bookings• Manage shipments from origin to destination to ensure customer satisfaction• Build customer relationships and provide excellent customer service• Manage daily emails/phone calls from customers and other OEC offices/departments that pertain to the respective customer representative’s customers• Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer• Use daily customer service report to make sure all release requirements have been met before containers arrive at the final destination To save time applying, OEC Group does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. Work Schedule 8:00 AM to 5:00 PM Local Time, Monday through Friday Company Overview Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in Los Angeles and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing industry. Company Benefits • Full health insurance coverage: Medical, Dental, Vision, Group Term Life, and AD&D Coverage• 401K employer matching • Paid Vacation / Sick / Floating Days • Annual performance review and opportunity for salary adjustment OEC Group is an Equal Opportunity Employer. Powered by JazzHR
Oec Group
September 17 on The Resumator
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More About this Listing: Freight Forwarding - Customer Service
Freight Forwarding - Customer Service is a Customer Service Customer Service Representative Job at Oec Group located in Denver CO. Find other listings like Freight Forwarding - Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.