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Field Service Technician (Lawton, OK) | Field Service Technician in Customer Service Job at Seegri1

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Field Service Technician (Lawton, OK)

Location:
Lawton, OK
Description:

Why join Seegrid? Seegrid is the leading provider of self-driving industrial vehicles. We develop and deliver mobile robots and enterprise software for global leaders in logistics, manufacturing, warehousing, and e-commerce. Our suite of solutions includes vision-guided vehicles, fleet management software, actionable analytics, and best-in-class service and support. Our unique and proven technology sets us apart—our automation solutions have safely driven millions of autonomous miles in real production facilities without a single personnel safety incident. We are seeking energetic, bright, and friendly people to help achieve our vision: to fortify global supply chains and create profitable economies with safe, seamless, and smart mobile robotics solutions. We currently have an opening for a Junior Field Service Technician to join our team. Our Technicians are the face of Seegrid that provide exceptional on-site customer care and timely resolutions. You will provide support to the robotic powered industrial vehicles installed at customer sites located across your territory. While this role requires you to be on the front-line, you will have some of the best minds in engineering, robotics and customer support behind you. Our company culture is 1 of the many reasons why Seegrid was voted as the #1 place to work in Pittsburgh, 2yrs in a row. We inject passion into our work so that our customers look brilliant and achieve their goals. If you love to discover new places, have an enthusiasm for issue solving and thrive off of customer interactions, this could be the opportunity for you. Critical responsibilities: Perform bi-monthly and annual preventative maintenance on VGVs at regularly scheduled intervals Maintain detailed daily record keeping and reporting, including resolutions implemented and maintenance completed using Field Service Lighting. Log time, expenses and materials needed. Manage and conduct Tier one on-site troubleshooting, repair and testing tasks for powered industrial trucks, robotic and vision guided systems Partner with Seegrid Support, Engineering and Customer Success teams to provide the best possible resolution to customer concerns Follow procedures to perform break-fix corrective maintenance Maintain daily operational functionality of the VGV by ensuring proper cleaning and calibration procedures Take ownership of on-going skill development by engaging in regular product and software trainings Qualifications and Background: Formal education in electrical/mechanical fields, or background in related position Expertise to work long hours in noisy and busy environments Expertise to lift 50lbs Strong customer interface with commitment to customer satisfaction Strong work ethic and willingness to learn Expertise to travel intermittently as need (~20%) Must be a highly responsible individual who can work autonomously and with minimal supervision Seegrid is embracing a remote workforce, so this position can be remotely located anywhere in the US or at HQ in Pittsburgh, PA. We have been recognized regionally and nationally as a Best-Place-to-Work and we are proud of our 97% employee retention rate. We’d love to have you join us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Powered by JazzHR
Company:
Seegrid
Posted:
November 21 on The Resumator
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More About this Listing: Field Service Technician (Lawton, OK)
Field Service Technician (Lawton, OK) is a Customer Service Field Service Technician Job at Seegrid located in Lawton OK. Find other listings like Field Service Technician (Lawton, OK) by searching Oodle for Customer Service Field Service Technician Jobs.