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Field Service Technician - Calgary
Location:
Calgary
Description:
Position Summary Support Terra Source customers and internal departments to maximize customer satisfaction with our equipment, while capturing revenue for service whenever possible and driving parts sales. Essential Duties and Responsibilities include the following: Supervise, advise and train customers on installation, operation and maintenance. Evaluate equipment, identify needs for service or parts and submit request to drive quote volume. Proactively work with customers, sales representatives, and monitor recent orders to identify opportunities for service visits. Complete service visits, generate professional reports, and submit billing in a timely manner. Utilize Sales Force system to submit Quote Requests, manage Service Reports, update Asset data, and collaborate with other departments. Appropriately manage time and resources to minimize overtime and expenses, while generating Value Add Service and Parts Quotes. Identify and advise sales resources on new equipment opportunities at customers. Provide feedback and training on equipment performance and potential improvements to Sales, Engineering, and others in the Field Service Department. Supervisory Responsibilities This position does not have any supervisory responsibilities. Education College or University degree or equivalent from a technical school in a technical field; or a minimum of 5 year(s) related heavy industrial service experience and/or training; or equivalent combination of education and experience with an emphasis in electrical and mechanical systems. Skills/Experience English, written and verbal - Required, French a plus Ability to read and interpret documents such as safety rules, operating and maintenance instructions and engineering drawings. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. - Required / Intermediate Ability to utilize mathematical concepts such as fractions, percentages,. Visit ListedBuy for more information.
Company:
Terrasource Global
Posted:
May 5 on ListedBuy
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More About this Listing: Field Service Technician - Calgary
Field Service Technician - Calgary is a Customer Service Field Service Technician Job at Terrasource Global located in United States. Find other listings like Field Service Technician - Calgary by searching Oodle for Customer Service Field Service Technician Jobs.
Field Service Technician - Calgary is a Customer Service Field Service Technician Job at Terrasource Global located in United States. Find other listings like Field Service Technician - Calgary by searching Oodle for Customer Service Field Service Technician Jobs.