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Field Service Technician - Arizona | Field Service Technician in Customer Service Job at Riverston1

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Field Service Technician - Arizona

Description:

FIELD SERVICE TECHNICIAN - ARIZONA Field Service Tech is responsible for planning and coordinating activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties. DUTIES: Installs new or modified equipment at customer’s facility to ensure full functionality according to specifications. Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem. Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action. Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs. Provides on-site technical assistance to help troubleshoot and repair equipment. Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. REQUIRED QUALIFICATIONS: Proficient in Microsoft Office, including Word, Excel, and Outlook. Must have a valid driver’s license. Up to 75% travel required within AZ and CA in personal automobile, including after hours and weekends. When not traveling, will work remotely at your home. PREFERRED QUALIFICATIONS: Associate’s degree (A. A.) and/or 2 to 5 years relative work experience and/or training; or equivalent combination of education and experience. EXPERIENCE: The following skills and experience are required or considered beneficial for this role: - Welding experience - Industrial electrician or mechanic background - Strong customer service skills - Proficiency with precision measuring instruments - Knowledge of HVAC/R systems - Electrical system troubleshooting expertise - Ability to read and interpret schematics - Familiarity with low voltage systems - Analytical mindset for problem-solving This position offers competitive compensation, opportunities for professional growth, and a dynamic work environment. If you meet the qualifications outlined above and are ready to take on a challenging yet rewarding role as a Field Service Technician, we invite you to apply. Job Type: Full-time Expected hours: 40 - 45 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Education: Associate (Preferred) Experience: Mechanical troubleshooting: 2 years (Required) Mechanical knowledge: 2 years (Required) Mechanical engineering: 1 year (Preferred) printer troubleshooting: 3 years (Preferred) wide-format printing: 1 year (Preferred) Field service: 1 year (Preferred) Automotive service: 1 year (Preferred) HVAC/R: 1 year (Preferred) License/Certification: Driver’s License (Required) Ability to Commute: Arizona (Required) Willingness to travel: 75% (Required) Work Location: On the road
Company:
Riverstone Placement Partners
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More About this Listing: Field Service Technician - Arizona
Field Service Technician - Arizona is a Customer Service Field Service Technician Job at Riverstone Placement Partners located in United States. Find other listings like Field Service Technician - Arizona by searching Oodle for Customer Service Field Service Technician Jobs.