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Field Applications Engineer - Live Production
Location:
Burlington
Description:
As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer’s production studios and distribution facilities. Responsibilities: Being the primary client support for Evertz’ Live Production product lines (Dream Catcher, VUE, MAGUM and BRAVO) Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance backss the customer’s product application, troubleshoot and diagnosis issues through research and/or re-creation to determine the root cause Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in design changes including customer “feature requests” to product managers Install product(s) or systems at customer sites and deliver training to customers in-house or abroad Qualifications: Education in Broadcast, Electrical, Electronic, Computers or related field is required Must be eligible for international travel and be able to work alone with little or no supervision Experience working in the broadcast environment, on-air broadcast operations, or equivalent Strong verbal and written communication skills Problem-solving ability and able to react to changing situations Direct experience with IT networking, server hardware and Linux/Unix Unparalleled desire to help the customer and deliver service excellence What we offer: Employer funded benefits program Competitive total compensation package Work-life balance Employee Assistance plan Employee Discount Platform Career progression Casual work environment Social events and sports teams About Evertz: Evertz Microsystems (TSX: ET) is a leading global manufacturer of broadcast equipment and solutions that deliver. Visit ListedBuy for more information.
Company:
Evertz Microsystems
Posted:
April 11 on ListedBuy
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More About this Listing: Field Applications Engineer - Live Production
Field Applications Engineer - Live Production is a Engineering Engineer Job at Evertz Microsystems located in United States. Find other listings like Field Applications Engineer - Live Production by searching Oodle for Engineering Engineer Jobs.
Field Applications Engineer - Live Production is a Engineering Engineer Job at Evertz Microsystems located in United States. Find other listings like Field Applications Engineer - Live Production by searching Oodle for Engineering Engineer Jobs.