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Event Server (on-call) | Event Server in Job Job at Branch & Bird in Fort Worth TX | 6099983742

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Event Server (on-call)

Fort Worth, TX

PalmWood Event and Conference Center is a full-service, state-of-the-art conference center located in Frost Tower Fort Worth. PalmWood is searching for a reliable Event Server who will be responsible for taking food and beverage orders, retrieving and serving alcoholic/non-alcoholic beverages and food orders to guest tables, providing courteous and efficient service, presenting accurate guest bills and collecting accurate payments. This person must assist in the maintenance of the event area and equipment and be able to maintain timely, detailed, and deferential guest service standards. The ideal candidate will have prior restaurant serving or catering experience and be capable of contributing to our system with moderate supervision. He or she should be extremely organized and have great time management skills. The Event Server will report directly to the Event Manager. Essential Functions and Responsibilities : Greet and acknowledge all arriving guests Check with the Event Captain, Event Manager, or Event Concierge when coming on duty for specific instruction for the current functions and section assignments Serve menu items to guests promptly and courteously and according to the Banquet Event Order. Times the service of courses to correspond with the dining pace of guests or the Event Host schedule Clears room at the end of the banquet of all house props and properly returns to storage Take, enter, and deliver beverage and food orders in a proper manner as required Make and replenish coffee, tea, and beverages. Set up condiments Unload trays in the service area, racking glassware, scraping plates, and separating silverware. Polish glassware and silverware as required Practice “Clean as you go” techniques of service, including cleaning between courses, refolding napkins, keeping stations clean/neat/supplied at all times Maintain complete knowledge of the floor chart, table set-ups, and room capacity Ability to understand guests' service needs Proper coordination and timing with orders along with transporting food and beverage to guests Anticipate and accommodate guest needs and respond promptly Handle guest complaints by following procedures and ensuring guest satisfaction Ensure work areas & tables are cleaned and reset according to standards Complete other administrative tasks as assigned Maintain knowledge of scheduled daily activities QUALIFICATIONS: Previous event or restaurant serving experience required Must be at least 18 years of age Education: High School Diploma TABC Certification Food Handler’s Certification Must be passionate about creating an exceptional and professional guest experience Must have outstanding attention to detail and clerical accuracy with the ability to prioritize, organize and follow up Must adhere to a flexible schedule that might involve nights, weekends, and holidays Must maintain proper physical movement allowing to be able to lift, push, or pull up to 50lbs Powered by JazzHR
Branch & Bird
April 5 on The Resumator
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