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Evening Client Care Specialist | Evening Client Care Specialist in Job Job at Ethos Veterinary Hea1

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Evening Client Care Specialist

Woburn, MA

Mass Vet Referral Hospital, located in Woburn, Mass, is looking to add a full time Client Care Specialist to join our well-established 24/7 specialty and emergency veterinary hospital. About the Role: The Client Care Specialist will demonstrate exceptional client service skills at all times to represent the organization and perform day-to-day operations of the front desk. Some of the critical responsibilities are to: Educate and advise clients regarding Mass Vet services, products and practices Prepare and review documents and medical records accurately and completely Assisting clients with general info, appointments and invoicing Admit and discharge pets from appointments and services and schedule follow-ups as needed Accurately update and maintain client/pet records and files in accordance with Ethos and legal requirements Schedule: This position may require a weekend shift with some holidays. Currently we are looking to fill evening hours. Requirements: Applicants who are qualified should possess excellent people skills and able to develop and maintain professional working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. The right applicant will have a fundamental knowledge of windows based computer programs. If you are a flexible, energetic, personable individual looking for an opportunity, please submit letter of interest and resume Expertise to recognize and seek guidance in all client-related cases where protocol does not apply Benefits of Working at Mass Vet: Compensation is based on background and skill level. Full time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Thank you for reading our job posting!
Ethos Veterinary Health
July 15 on The Resumator
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