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EPIC Trainer
Location:
San Bernardino, CA
Description:
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The EPIC Trainer conducts technical training for end users of E.H.R (Electronic Health Record) software applications. This position will develop and deliver learning materials, lesson plans, including those required for online modules, instructor-led training, job-aides organization-wide. Develop and continuously update training materials for various training sessions (Orientation On-boarding, advanced, refresher classes, helpful hints, frequently asked questions, tip sheets, etc.) Maintain and create schedule of training courses and conduct those trainings. Schedule : 4 days per week, 10 hours per day, Monday - Thursday, 7:00 am - 5:30pm | Location : Hospitality Lane Administrative Offices, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Maintain professional and EPIC knowledge by providing structured education on assigned application modules for the SAC Health EPIC electronic health record (EHR) system to a diverse audience of end users. EPIC trainer will provide tutorial or special audience training for all end users via onboarding classroom setting, remotely with teams and physically on-site. Accountable for maintaining the readiness of training rooms, assembling training materials, generating status reports on training sessions and participating in the quality improvement process. Ensures the readiness of training rooms, computer workstations, devices, and materials in preparation for classes; collaborates with administrative support staff to ensure accurate attendance and reporting from classes. Responsible for assessing the effectiveness of the curriculum to identify and contribute to quality improvements. Provides "go-live" support and serves as a training resource to assigned departments and clinics. As needed, schedules and provides on-site "elbow-to-elbow" support for call clinical staff. Working with their EPIC Training Manager, takes current developed training and curriculum and administers these trainings to SAC Health employees. Under general guidance, the EPIC Trainer will perform the combined duties of instructional designer, trainer, and learning strategy consultant, for all of SACH clinical applications learning needs. Evaluate and identify training needs, convey content correctly, identify discrepancies actively develop modules into the Learning Management System. (LMS). Develop and standardize training curriculum including but not limited to operational training in the areas of: Clinic, Departmental, and management training. Create training manuals, guides and course materials such as handouts and visual materials, course outlines, facilitating guides, and corresponding materials. Collaborate, support, and function in a teaching organization that builds, coaches, and embraces interns and residency programs. Demonstrate a passion for the team and consistently work with rotating doctors, residents, and interns, while continuously building a trusting, safe, patient-centered workplace. Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status, a passion for service. Respond to users' inquiries in person, telephone, and e-mail concerning systems operation. Diagnose system hardware, software, and operator problems. Recommend or perform actions to correct issues and problems. Lead and provide support for the on-site computer support related to satellite clinics for the usage of the EPIC application. Other duties as listed in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent is required. Bachelor of Science in Information Technology or related field preferred. Licensure/Certification: Valid CA Driver's License and auto insurance. Must be credentialed trainer in 1+ EPIC module(s) appropriate to area of training needs determined by SAC Health IT Department and by LLUH. Within one year of employment, the position requires successful completion of the EPIC credentialing process, successful completion of teaching presentation before a panel, and successful completion of a credentialing examination. Experience: Minimum 3 years of experience using EPIC, facilitating training classes, developing and presenting training curriculum working in a healthcare setting or equivalent experience required. Preferred experience: clinical background and 4-5 years experience. Essential Technical/Motor Skills: Experience working with a LMS and/or a EHR system. Interpersonal Skills: Strong facilitation skills, ability to clearly speak, communicate, listen and pronunciation words and syllables. Excellent writing skills and the ability to understand adult learning principles. Must have a pleasant demeanor. Essential Mental Abilities: Critical Thinking skills, must be able to make independent decisions and judgments based on processes, needs and developments. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO : SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Effective on Your First Day! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavemen t | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Company:
Sac Health
Posted:
November 9 on ApplicantPro, TalentPlusHire
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More About this Listing: EPIC Trainer
EPIC Trainer is a Training & Instructor Jobs Trainer Job at Sac Health located in San Bernardino CA. Find other listings like EPIC Trainer by searching Oodle for Training & Instructor Jobs Trainer Jobs.
EPIC Trainer is a Training & Instructor Jobs Trainer Job at Sac Health located in San Bernardino CA. Find other listings like EPIC Trainer by searching Oodle for Training & Instructor Jobs Trainer Jobs.