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Entry Level Processor - Wood Dale, IL req35772

Wood Dale, IL

Technician Specimen I- Wood Dale, Illinois - Monday - FridayKnow that there are people behind the data. Patients and Physicians rely on our diagnostic testing, info and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured qualifications of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long term stability and development. You can also earn a aggressive compensation and great overtime, while growing your own career.View a realistic job preview here.Basic Purpose:The SPT I is responsible for general support functions within the Specimen Processing Department. This position mandates passing a data entry assessment. Functions performed may include but are not limited to data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills and expertise to learn and understand specimen types related to test(s) ordered by client. The SPT I must have the expertise learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of the SPT I is required. Majority of SPT I work, on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement. Duties and Responsibilities:Able to perform all responsibilities of the Specimen Preparation AssistantDemonstrates an expertise to learn the job assignments assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit togetherIdentifies problems and in some cases, may resolve issues with specimen types such as missing info etc.Demonstrates an understanding of the compliance policies related to test ordering, which requires developing expertise to research test ordering details on translation tables, computer system, and the directory of servicesMeets standards for production and accuracy within six monthsUnderstands the complex relationship between test(s) ordered and specimen receivedCompletes all required written documentation, legibly and within the assigned timeframeMeets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and team interactionIs open to learning additional functions within Specimen Processing to allow timely progression to the next levelPerforms other duties as assignedQualifications:Education Preferred:HS diploma or equivalentWork history:Medical experience desired which includes medical terminology applicable to a clinical laboratoryPrior experience in a production environment preferred Physical and Mental Qualifications:Position necessitates data experience with abilities to enter 6,000 alphanumeric keystrokes/hourWorks in a biohazard environment, practicing good safety habitsAble to sit or stand for long periodsHandles multiple tasks simultaneously and works in a production environment Other:Communicates effectively with all levels of staffMaintains composure while working under pressureReflects good judgment at all times when determining what action to take when resolving problemsAdheres to Quest Diagnostics core values, safety and compliance policies and proceduresKeeps work area neat and cleanDemonstrates strong people skills that foster a positive environment.Demonstrates flexibility and expertise to adapt to changeQuest Diagnostics has many career openings for individuals whose talent, initiative and dedication will complement our belief that the patients come 1st and that values do matter. We work to earn our customers' trust every day by providing the highest quality diagnostic info services in a professional, accessible and informative way.We have a large recognized brand; we offer flexibility and autonomy, great support, pay and benefits and a comprehensive training and onboarding program. rnrnAll qualifications are subject to possible modifications to reasonably accommodate individuals with disabilities.rn
Quest Diagnostics
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