This listing was posted on The Resumator.
Entry Level Customer Service Manager
Location:
Drexel Hill, PA
Description:
The role of the Customer Service Manager is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time, ensuring effective communication within the market regarding results and performance. Please note that this is an entry-level position, so you must learn all ends of our business operations before overseeing a team. Responsibilities of the Entry-Level Customer Service Manager: Build client relationships by showcasing exceptional customer service and closing sales through direct interactions with our client's leads provided Have a thorough understanding of all client's products and services and be able to educate and sell to clients products and services Acts as a Point of Contact for new and existing clients Troubleshoot and problem-solve client or member accounts and issues Perform customer account maintenance requests from clients Provide sound business advice and suggestions to clients Retain business by identifying and addressing client issues (red flags) Suggest ideas and improvements Other duties as assigned Knowledge, Skills, and Abilities of the Entry-Level Customer Service Manager: Customer service, management, account management, sales, or client relations experience preferred Excellent training, sales, and customer service skills Strong organizational skills The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times Able to be flexible in a rapidly changing work environment Ability to work independently -- self-starter Powered by JazzHR
Company:
Kop Solutions
Posted:
November 15 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Entry Level Customer Service Manager
Entry Level Customer Service Manager is a Customer Service Customer Service Manager, Customer Service Representative Job at Kop Solutions located in Drexel Hill PA. Find other listings like Entry Level Customer Service Manager by searching Oodle for Customer Service Customer Service Manager, Customer Service Representative Jobs.
Entry Level Customer Service Manager is a Customer Service Customer Service Manager, Customer Service Representative Job at Kop Solutions located in Drexel Hill PA. Find other listings like Entry Level Customer Service Manager by searching Oodle for Customer Service Customer Service Manager, Customer Service Representative Jobs.