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Enterprise Customer Success Manager
Location:
Abee
Description:
Enterprise Customer Success Manager Location: Preferred to be located near Bentley’s Burlington, ON office, although remote/hybrid work model will be considered. Position Summary: As an Enterprise Customer Success Manager, you will work with our accounts to help them move toward their ever-evolving desired outcomes. Leveraging your practical industry and domain-specific knowledge, business acumen, relationship management, and broad understanding of Bentley solutions you will position yourself as a trusted advisor to our users to help them win in their business while maximizing their return on investment in Bentley solutions. You will be orchestrating a wide group of business, process, and solution specialists in Bentley to define and deliver an account-specific Success Plan. You will also advocate inside the company to influence our product development roadmaps and improve the accounts' overall experience. Your Day-to-Day: As a key member of the account teams for your set of named accounts, you will help Bentley's enterprise accounts maximize their investment in our technology, services, and other resources by: Engaging with key account stakeholders to facilitate capturing business outcomes. Positioning and prioritizing improvements in their digital workflows and creating strategic, account-specific Success Plans Continuously measuring results, course correcting when and where necessary, and proactively advising accounts on improving the adoption of Bentley solutions and services Improving users' awareness of what is possible by connecting them with our information and collaboration platforms. Leading post-sales adoption engagements with the account, including coordination with Account Management, Support Account Management, Services, and Product Management/Development Reviewing progress toward desired business and strategic outcomes through regular operational and business reviews Continuously striving to increase the account's health and satisfaction. Visit ListedBuy for more information.
Company:
Bentley Systems
Posted:
April 23 on ListedBuy
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More About this Listing: Enterprise Customer Success Manager
Enterprise Customer Success Manager is a Executive Manager Job at Bentley Systems located in United States. Find other listings like Enterprise Customer Success Manager by searching Oodle for Executive Manager Jobs.
Enterprise Customer Success Manager is a Executive Manager Job at Bentley Systems located in United States. Find other listings like Enterprise Customer Success Manager by searching Oodle for Executive Manager Jobs.