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e-Commerce Clerk | Clerk in Clerical Job at Kroger in Jackson MS | 5802278617

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e-Commerce Clerk

Jackson, MS

Company Name: Kroger Stores Position category: Employee FLSA Status: N/A Position description Select and gather products for customers online orders in the most efficient manner with attention to freshness and quality. Assemble customers online orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service background that makes customers want to return again to online shopping. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness Adhere to local, state, and federal laws, food safety procedures, and company guidelines Receive customers orders from Order Selector according to guidelines; store products in optimal temperature zones Initiate and complete selection process for customers online orders Read and follow directions given in the note section Ensure quality and freshness of all items chosen Communicate with customers via a portable phone and respond to calls in a professional and timely manner Retrieve each customers order from all staging locations and ensure order accuracy; load order into customers' cars Process the orders through the point of sale (POS) system Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock Scan and bag orders on the go while following all bagging standards Communicate any substitutions or exceptions to customers order at time of pick-up Maintain organization and cleanliness of staging areas and equipment Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair Perform required opening and closing procedures Learn and adapt to new and improved processes Assist in training new e-Commerce teammates Meet/exceed productivity standards Min Position Requirements Expertise to work without supervision Basic math skills (i.e., counting, addition, and subtraction) Excellent oral/written correspondence skills Expertise to read shelf tags Desired Previous Background/Education Any background in a production oriented or warehouse environment, stocking shelves, or background as a cashier Education Level: None Required Certifications/Licenses: None Position classification: Part time Shift(s): Day; Evening Regions : South States : Mississippi Keywords : Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer 1st is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields. Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over eleven million customers daily through a seamless shopping background under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: MS || Flowood || 110 Promenade Blvd || 39232 || Kroger Stores || [[mfield2]] || Customer Service || Employee || Non-Exempt || Part time || None
March 26 on Kroger
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More About this Listing: e-Commerce Clerk
e-Commerce Clerk is a Clerical Clerk Job at Kroger located in Jackson MS. Find other listings like e-Commerce Clerk by searching Oodle for Clerical Clerk Jobs.