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e-Commerce Clerk | Clerk in Other Job Job at The Kroger Company in Lehi UT | 5473310463

This listing was posted on Professional Diversity Network.

e-Commerce Clerk

Lehi, UT

Company Name:Smith's Food and DrugJob classification:EmployeeFLSA Status:Non-ExemptJob overview:Select and gather products for customers' online orders in the most efficient manner with attention to freshness and quality. Assemble customers' online orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service background that makes customers want to return again to online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Essential Job Functions:Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanlinessAdhere to local, state, and federal laws, food safety procedures, and company guidelinesReceive customers' orders from Order Selector according to guidelines; store products in optimal temperature zonesInitiate and complete selection process for customers' online ordersRead and follow directions given in the note sectionEnsure quality and freshness of all items chosenCommunicate with customers via a portable phone and respond to calls in a professional and timely mannerRetrieve each customer's order from all staging locations and ensure order accuracyProcess the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockScan and bag orders on the go while following all bagging standardsCommunicate any substitutions or exceptions to customer's order at time of pick-upLoad order into customers' carsMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisorInspect equipment and notify store e-Commerce supervisor or other store management of items in need of repairPerform required opening and closing proceduresLearn and adapt to new and improved processesAssist in training new e-Commerce teammatesMeet/exceed productivity standardsMust be able to perform the required functions of this position with or without reasonable accommodationMinimum Position Requirements:Great communication expertiseBasic knowledge of computersBasic math skills (adding and subtracting)Expertise to work without supervisionExpertise to read shelf tagsExpertise to lift up to 25 lbs frequently and up to 50 lbs several times throughout the dayExpertise to stand for extended periods of time and walk constantlyExpertise to stoop, kneel or crouch several times per hourDesired Previous Job Background:Background as a cashierBackground in a production oriented environmentBackground in a warehouse environmentBackground stocking shelvesEducation Level: NoneRequired Certifications/Licenses: NoneJob type: Part timeShift(s): Day; EveningRegions: West States: Utah Keywords:Jobs at Smith's:A division of the Kroger Co. (NYSE:KR) 1 of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout 7 western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more details visit: or OverviewKroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: UT||Lehi|| 1550 E 3500 N ||84043 || Smith's Food and Drug||[[mfield2]]||Customer Service; Pickup; Store Operations; e-Commerce ||Employee|| Non-Exempt || Part time|| None
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