This listing was posted on WizeHire.
Dispatch Coordinator
Location:
Sterling, VA
Description:
We are looking for a problem-solving and high-organized dispatcher to join our team. You're a multitasker, acting as the first point of contact for customer requests, while also arranging the scheduling, reporting, and communication for service calls. You’ll communicate with field teams and customers using messaging apps, email, two-way radios, and telephones. The ideal candidate has basic computer skills and is comfortable preparing daily work orders and schedules for the field team. Ready to join our growing company? Start your application today! Responsibilities: • Record customer complaints and service tech notes• Arrange service calls with customers and field team• Track dispatch service calls and arrival times• Connect with field teams and customers about special requests or details• Create and change service calls when needed• Overseeing and improving the operational systems, processes, and infrastructure of our company • Managing budgets, inventory, safety regulations, company policies, and documentation• Reporting on and implementing changes in the company’s processes• Anticipating and solving operational and tactical risks and challenges• Leading and managing teams and projects across various business lines Qualifications: • We prefer applicants with 1+ years of experience as a service dispatcher• Experience working in a customer-oriented atmosphere• Applicant must have high school diploma or GED; associate or bachelor’s degree is preferred• Candidate should be comfortable working with people in dynamic and stressful conditions• Applicant should possess exceptional communication, organizational, interpersonal, and customer service skills• We prefer applicants who have 3+ years of operations management experience• Stong leadership abilities, comfortable working with people in dynamic and stressful conditions• Able to multitask and have great customer service skills • Confident team leader with the ability to train others and delegate work Compensation: $60,000 - $80,000 yearly DOE About Company: Are you looking for a rewarding career with an award-winning company that is growing nationally? With MG Moving Services, you will enjoy competitive pay, benefits, training, and opportunities for advancement with our Growth from Within program. You will also be part of a team of friendly, hardworking individuals who take pride in their work and treat every customer with care and respect. Benefits include being paid weekly, Health, Dental, and Vision Insurance, Employer-paid life insurance, 401(k) with Employer Match, Employee assistance program, and paid time off. Whether you have experience in the moving industry or not, we welcome you to apply for any of the open positions.
Company:
MG Moving Services
Posted:
August 9 on WizeHire
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More About this Listing: Dispatch Coordinator
Dispatch Coordinator is a Real estate Dispatch Coordinator Job at MG Moving Services located in Sterling VA. Find other listings like Dispatch Coordinator by searching Oodle for Real estate Dispatch Coordinator Jobs.
Dispatch Coordinator is a Real estate Dispatch Coordinator Job at MG Moving Services located in Sterling VA. Find other listings like Dispatch Coordinator by searching Oodle for Real estate Dispatch Coordinator Jobs.