TopUSAJobs.com
This listing was posted on TopUSAJobs.
Director of Member Services
Location:
Jamaica, NY
Description:
A company is looking for a Director, Member Services (Medicare). Key Responsibilities Oversee Member and Provider Contact Center operations to ensure high-quality service delivery Directly supervise contact center managers and teams to resolve member and provider inquiries effectively Implement programs and strategies to enhance member and provider experiences and meet departmental KPIs Required Qualifications Graduate Degree or equivalent combination of education and experience 7+ years of Contact Center Management experience Proven leadership success in medium-large contact centers managing multiple people managers Experience working in a matrix environment with dotted line responsibilities 10+ years of experience in the Healthcare industry preferred
Company:
Virtualvocations
Posted:
November 7 on TopUSAJobs
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to TopUSAJobs
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Director of Member Services
Director of Member Services is a Business Opportunities Director Job at Virtualvocations located in Jamaica NY. Find other listings like Director of Member Services by searching Oodle for Business Opportunities Director Jobs.
Director of Member Services is a Business Opportunities Director Job at Virtualvocations located in Jamaica NY. Find other listings like Director of Member Services by searching Oodle for Business Opportunities Director Jobs.