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Deli Lead - 181 | Deli Lead in Job Job at Kroger in Monona WI | 5511107040

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Deli Lead - 181

Monona, WI

Company Name: Roundy's Position classification: Employee FLSA Status: Non-Exempt Position description: Provide back up to the department manager and support all areas of the company’s standard operating position (SOP). Run the department successfully in the manager’s absence, mastering the SOPs, including merchandising, order guides, scheduling, contribution to profit, people development and customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions: Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment. Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business. Greet customers in a genuine/friendly manner throughout the store; assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items. Effectively communicate with customers and respond to questions and requests in a timely manner. Welcome, serve and assist customers; provide back up to the department manager in their absence. Ensure proper staffing to address service levels and efficient utilization of labor. Operate equipment (e.g., slicer, fryer, oven, scale, knives, box cutter, and pricing gun) per company guidelines. Ensure opening/closing procedures are followed according to standard operating procedures (SOPs). Oversee that the backroom is clean and orderly per SOPs. Ensure storage/code dating SOPs are adhered to for all products. Ensure proper cold chain procedure is adhered to at all times; this includes delivery to the store, storage, stocking and holding on the sales floor. Assure all receiving procedures are adhered to appropriately. Follow all merchandising guidelines, including display models, signage and product packaging. Verify all Deli associates are properly trained to use the scales to assure correct pricing. Confirm removal and disposal of un-sellable product from sales floor. Monitor temperature of coolers/freezers to maintain freshness of products. Perform stocking duties, ensuring correct placement of stock and refilling of product. Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management. Maintain expertise to work varied shifts and relocate to another store location. Physical requirements include, but are not limited to, frequently walking, standing, turning, kneeling, reaching, squatting, and stooping/bending, lifting/carrying objects five to 80 pounds., pushing/pulling objects 200 to 2,000 pounds., regular exposure to cold temperatures and wet surfaces Occasionally crawl, climb ladders and walk on uneven ground. Must be able to perform the key functions of this position with or without reasonable accommodation. Min Position Requirements/Education: High-school diploma or equivalent, 1+ years retail background; or an equivalent combination of education and background Effective interpersonal and customer service skills Friendly, approachable and outgoing demeanor/team member Sound judgement/decision making skills Strong math skills (e.g., calculate discounts, proportions, percentages) Expertise to read/interpret documents (e.g., training manuals) Good oral and written correspondence abilities Education Level: Associates Desired Required Certifications/Licenses: None Job category: Full time Shift(s): [[mfield4]] Regions: Midwest States : Wisconsin Keywords : Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest –we work hard and we believe in the teammates that make what we do possible each day. It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140yrs. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping background that customers love. Company Overview Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: WI || Monona || 6540 Monona Dr. || 53716 || Roundy's || None || Customer Service; Deli/Bakery || Employee || Non-Exempt || Full time || None
September 19 on Kroger
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