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Customer Support Specialist
Location:
Dorchester, MA
Description:
A company is looking for a Customer Support Specialist to assist customers with product issues and maintain high satisfaction levels. Key Responsibilities: Act as the first point of contact for after-hours support Triage software reported issues and resolve Tier 1 issues Document customer requests and collaborate with other departments for updates and resolutions Required Qualifications: 0-3 years of customer support or related experience, or a Bachelor of Science degree Strong quantitative and analytical skills Proficient in Atlassian (Jira, Confluence) and Microsoft Office (Excel, Word, Visio) Ability to manage time effectively and prioritize tasks Enthusiastic self-starter who can work independently or as part of a team
Company:
Virtualvocations
Posted:
October 29 on TopUSAJobs
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More About this Listing: Customer Support Specialist
Customer Support Specialist is a Business Opportunities Customer Support Specialist, Support Worker Job at Virtualvocations located in Dorchester MA. Find other listings like Customer Support Specialist by searching Oodle for Business Opportunities Customer Support Specialist, Support Worker Jobs.
Customer Support Specialist is a Business Opportunities Customer Support Specialist, Support Worker Job at Virtualvocations located in Dorchester MA. Find other listings like Customer Support Specialist by searching Oodle for Business Opportunities Customer Support Specialist, Support Worker Jobs.