This listing was posted on The Resumator.
Customer Success Intern
Location:
New York, NY
Description:
Location: Hybrid About the company: Superpower Mentors is a mentorship and support platform that connects, facilitates, and manages mentorship relationships between students or youth with learning differences (“the mentee”) and adults (“the mentor”) who have similar learning challenges. While mentors help mentees grow and build confidence, we work closely with parents by providing a deeper understanding of how to better reach their children with learning differences. Our Team: We are a small and scrappy team. A qualified candidate understands this and is willing to do what it takes to get the job done. You'll help ensure the smooth operation of our mentorship program, serving as one of the main contacts for mentors and clients. Responsibilities: Manage mentor-client interactions and support. Act as a liaison among mentors, clients, and the organization. Track and enhance program metrics and experiences. Provide resources and update program materials. Evaluate and improve program effectiveness. Ensure exceptional service and support for clients and mentors. Oversee weekly documentation and follow up on delays. Validate bi-weekly payroll and manage internal schedules. Review internal documentation and session hours. Prepare and distribute monthly reports. Requirements: Bachelor’s degree or equivalent experience. Experience in program management preferred. Strong organizational and communication skills. Proficient in Microsoft Office and Google Suite. Flexible and adaptable to a fast-paced environment. Passionate about neurodivergent mentorship and community building. This part-time position requires 20 hours per week and will be measured on Program Success metrics. If you are a self-motivated and proactive individual who is passionate about neurodivergent mentorship and community building, we encourage you to apply for this position as a Program Success Coordinator. Schedule: Flexibility will be required as our team has dynamic schedules and some days will vary more than others. Evenings or weekends may be required. Note : We value neurodiversity! At Superpower Mentors, we celebrate diversity and embrace our neurodiversity. Our team is made up of individuals with unique strengths and perspectives, and this diversity is one of our greatest assets. Superpower Mentors is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Powered by JazzHR
Company:
Superpower Mentors
Posted:
August 27 on The Resumator
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More About this Listing: Customer Success Intern
Customer Success Intern is a Jobs Intern Job at Superpower Mentors located in New York NY. Find other listings like Customer Success Intern by searching Oodle for Jobs Intern Jobs.
Customer Success Intern is a Jobs Intern Job at Superpower Mentors located in New York NY. Find other listings like Customer Success Intern by searching Oodle for Jobs Intern Jobs.