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Customer Service | Customer Service Representative in Customer Service Job at Puttshack in Tampa F1

This listing was posted on Manatal ATS.

Customer Service

Location:
Tampa, FL
Description:

We are currently seeking a motivated and experienced individual for a full-time remote customer service position. As a customer service representative, you will be responsible for effectively and efficiently managing customer inquiries, feedback, and concerns to provide exceptional support and service.Key Responsibilities:- Responding to customer inquiries via phone, email, and chat in a timely and professional manner- Resolving customer issues and complaints with empathy and patience- Providing product information, troubleshooting assistance, and general support to customers- Proactively identifying opportunities to improve customer service processes and procedures- Collaborating with cross-functional teams to address customer needs and concernsQualifications:- Previous customer service experience is preferred- Excellent communication skills, both verbal and written- Strong problem-solving and decision-making abilities- Ability to multitask and prioritize tasks effectively- Proficiency in using customer service software and technology- US residency requiredThis is a great opportunity for individuals who thrive in a fast-paced environment, possess exceptional customer service skills, and are looking for a rewarding remote position. As a remote employee, you will have the flexibility to work from the comfort of your home while contributing to our team's success.
Company:
Puttshack
Industry:
Arts & Media
Posted:
April 4 on Manatal ATS
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