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Customer Service RMA Specialist
Location:
Toms River, NJ
Description:
A company is looking for a Customer Service RMA Specialist to manage the RMA process and ensure customer satisfaction through efficient handling of returns, exchanges, and refunds. Key Responsibilities Process, monitor, and manage all customer return requests (RMAs) according to company policies Respond to customer inquiries about RMA requests via phone, email, and live chat Collaborate with internal departments to address and resolve RMA issues efficiently Required Qualifications High school diploma or GED 1+ years of experience in customer service RMA processing experience preferred Proficiency in CRM systems (Salesforce, Zendesk, or similar) Knowledge of inventory management systems is a plus
Company:
Virtualvocations
Posted:
November 6 on TopUSAJobs
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More About this Listing: Customer Service RMA Specialist
Customer Service RMA Specialist is a Customer Service Customer Service Representative Job at Virtualvocations located in Toms River NJ. Find other listings like Customer Service RMA Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service RMA Specialist is a Customer Service Customer Service Representative Job at Virtualvocations located in Toms River NJ. Find other listings like Customer Service RMA Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.