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Customer Service Representative | Customer Service Representative in Customer Service Job at Pear 1

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Customer Service Representative

Location:
Paris, TX
Description:

LOOKING FOR A REWARDING CAREER IN THE BUSINESS & CUSTOMER SERVICE INDUSTRY? Your Link to apply is below! Go to our website and complete a job application after reviewing the requirements: SecuredAssist.com/Careers We are a group of driven individuals ready to help the needs of others. We have competitive pay and plenty of room for promotions. If you are looking to work in a fast-paced environment, apply today! Shift: Full Time, Monday-Friday, 7am-9pm (Shifts vary per client) Salary: $17.20 per hour base pay ,plus an added benefit of $4.41 per hour for your Health & Welfare Benefit Benefits: Medical, Dental, Vision, Paid Federal Holidays, Paid Vacation Time, Paid Sick Time - We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Job Summary: Handle both incoming and outgoing calls as it pertains to our client’s accounts System documentation to reflect all communications with customers Review, quality control and accuracy of information is required Tracking all information including system documentation and necessary logs Basic office work as needed Following all guidelines, rules and policies for both our agency and our clients Qualifications: Call center work experience preferred, but not required High level computer skills required Strong interpersonal and communication skills High integrity & professionalism with the ability in all situations to maintain a customer service demeanor Self-managed and focused to maintain high levels of productivity in a work from home environment Ability to follow all rules, guidelines, policies and procedures in all situations Ability to read, write, and speak English fluently Working From Home Requirements: Home Office Private Office space is required with absolutely no background noise or distractions. You must reside within 100 miles of Paris, TX or DeKalb, TX In the event you have attendance or compliance issues your remote work may be suspended and you may be required to work within the office You are required to have a high-speed internet connection with the ability to connect to your Secured Assist assigned system utilizing a connection/ethernet cable The Federal Communications Commission (FCC) set the standard for broadband internet at 25 Mbps for download speeds, and 3 Mbps for upload. To be considered “high speed” your download speed should be higher that the 25 Mbps standard, ranging anywhere from 100-XXXX Mbps Personal Mobile Device Multi-Factor Log In apps will be required on your mobile device Personal Mobile Device must be an IPHONE 7 or newer, or an Android 9.2 or greater device Important Requirements for this position: High School diploma or GED Ability to pass a federal background check- As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) - Must have open availability for scheduling: 7am EST- 9pm EST (8 hour shifts) - Opportunity for additional shifts as they become available - Work From Home, remote, work is subject to change depending on client requirements, system/internet connection issues, and/or disciplinary or compliance issues. Powered by JazzHR
Company:
Pear HR Solutions
Posted:
October 9 on The Resumator
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Customer Service Representative is a Customer Service Customer Service Representative Job at Pear HR Solutions located in Paris TX. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.