Customer Service Representative
Randstad is currently seeking Customer Service Representative for a Fortune seven Pharmaceutical Company in Coraopolis, PA (Zipcode: 15108). Interested applicants should send their resume to XXXX@randstadusa.com with the posting position title and location attached to the email along with your contact details. This position is a 5 mon Temporary opportunity starting on 1/13/2020 paying $16.93/hour. Interested applicants must be available to the following hours: 8:00am to 5:00pm M-F.Responsibilities:+ Able to handle high volume of inbound/outbound calls+ Answer calls and respond to provider???s questions regarding HEDIS+ Document calls accurately+ Reference available resources to perform job duties efficiently+ Identify and escalate issues to State Leads via email+ Update provider demographic details into database+ Conduct follow up calls to provider offices who have not responded to requests by deadline+ Research and process returned mail daily+ Faxing request for info to provider offices ??? HIPAA compliance requiredWorking hours: 8:00 AM - 5:00 PMSkills:+ Strong verbal/Written correspondence and grammar skills+ Expertise to multi-task in a production-driven environment+ Meet goals set for volume of calls made daily+ Capability to work under pressure and understand changing priorities + Commitment to the duration of the assignment and set work scheduleEducation:High-schoolBackground:Entry LevelRequirements:+ At least 1 yr of telephone customer service or call center + Knowledge of medical terminology (preferred but not required)+ High-school/GED or equivalent1. Is the LOCATION commutable for you based on the Zip Code?2. Do you have 1+ years of call center background?3. Would you be interested in a temporary opportunity?4. Would $16.93 per hour be an acceptable target rate of pay for you?5. Did you attach your Resume?Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and requirements to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no 1 works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Info, Service in the Uniformed Services or any other classification protected by law.
November 21 on Logic Melon