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Customer Service Representative | Customer Service Representative in Customer Service Job at Kforc1

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Customer Service Representative

Location:
Norcross, GA
Description:

RESPONSIBILITIES:Kforce has a client in search of a Customer Service Representative in Norcross, Georgia (GA).Duties: Provides prompt, effective 1st contact telephone and email support for customers related to the use of Products and Services in a friendly and courteous, yet urgent manner Receives call, finds resolution, and documents calls as received Maintains personal and timely contact between our customers, vendors and distribution centersREQUIRED SKILLS: High-school diploma/GED or equivalent work background required HDI certified (customer service, support center analyst, or desktop support technician) preferred 1-2 yrs of customer service background wanted Multilingual in English and Spanish Working expertise of computers with the expertise to operate basic programs such as Windows Strong customer focus and orientation In addition to having a high sense of self-motivation, this individual must display superior telephone, root cause analysis, and issue resolution skills The expertise to listen, isolate the issue, research, resolve (or escalate), and follow-up is essential for this positionKforce is an Equal Opportunity/Affirmative Action Employer. All candidates who are qualified will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Company:
Kforce
Industry:
Other
Posted:
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Kforce located in Norcross GA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.