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Customer Service Representative -- IMMEDIATE HIRE
Location:
Manhattan, NY
Description:
Customer Service Representative Benefits Competitive Compensation Direct Coaching Career Growth Opportunities Key Duties We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, determined, and is able to remain calm under pressure. Roles Identify the customer’s needs, collect relevant information, and provide solutions Refer to pre-made scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Requirements High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Powered by JazzHR
Company:
Rad Nyc
Posted:
November 2 on The Resumator
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More About this Listing: Customer Service Representative -- IMMEDIATE HIRE
Customer Service Representative -- IMMEDIATE HIRE is a Customer Service Customer Service Representative Job at Rad Nyc located in Manhattan NY. Find other listings like Customer Service Representative -- IMMEDIATE HIRE by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative -- IMMEDIATE HIRE is a Customer Service Customer Service Representative Job at Rad Nyc located in Manhattan NY. Find other listings like Customer Service Representative -- IMMEDIATE HIRE by searching Oodle for Customer Service Customer Service Representative Jobs.