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Customer Service Representative / Data Entry
Location:
Los Angeles, CA
Description:
We are looking for a Customer Service Representative / Data Entry to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system Powered by JazzHR
Company:
Floral And Bloom
Posted:
November 14 on The Resumator
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More About this Listing: Customer Service Representative / Data Entry
Customer Service Representative / Data Entry is a Clerical Customer Service Representative, Data Entry Clerk Job at Floral and Bloom located in Los Angeles CA. Find other listings like Customer Service Representative / Data Entry by searching Oodle for Clerical Customer Service Representative, Data Entry Clerk Jobs.
Customer Service Representative / Data Entry is a Clerical Customer Service Representative, Data Entry Clerk Job at Floral and Bloom located in Los Angeles CA. Find other listings like Customer Service Representative / Data Entry by searching Oodle for Clerical Customer Service Representative, Data Entry Clerk Jobs.