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Customer Service Operations Manager
Location:
Mission Viejo, CA
Description:
A company is looking for a Customer Service Manager (Remote). Key Responsibilities Provide leadership and develop growth opportunities for customer service representatives Handle administrative functions related to Human Resources, including scheduling and performance reviews Utilize call center data to improve operations and customer experience Required Qualifications Bachelor's Degree preferred; high school diploma or GED required 3-5 years of experience in a customer service role within mortgage, financial services, insurance, banking, or fintech 3 years of supervisory experience, preferably in a call center Knowledge of mortgage lending/servicing industry Previous mortgage servicing experience and MSP/ICE experience preferred
Company:
Virtualvocations
Posted:
November 7 on TopUSAJobs
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More About this Listing: Customer Service Operations Manager
Customer Service Operations Manager is a Customer Service Customer Service Representative, Operations Manager Job at Virtualvocations located in Mission Viejo CA. Find other listings like Customer Service Operations Manager by searching Oodle for Customer Service Customer Service Representative, Operations Manager Jobs.
Customer Service Operations Manager is a Customer Service Customer Service Representative, Operations Manager Job at Virtualvocations located in Mission Viejo CA. Find other listings like Customer Service Operations Manager by searching Oodle for Customer Service Customer Service Representative, Operations Manager Jobs.