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Customer Service Coordinator
Location:
Warwick
Description:
Customer Service Coordinator 6: month FTC Location: Warwick Hybrid Working Model 37.5 hours per week with flexible start and finish times (Part time hours would also be considered) An exciting opportunity to join a global organisation within the automotive industry as a Customer Service Coordinator has arisen. Join us for an exhilarating 6: month journey where you will be the operational customer liaison for customers issues related to Orders, Shipments, Product Availability and Logistics. Our client is a global organisation and world leading provider of innovative technologies to the automotive sector operating in over 24 countries. Customer Service Coordinator Duties: To provide customers with regular updates and information related to order status, product availability, shipments, returns and support to maximize sales; liaise with supply chain and logistics to provide recovery plans when parts are delayed. Ensure accurate order load, verify orders are received and processed as expected, and that all orders adhere to Legal requirements Support in identifying pricing / credit issues and follow up for resolution Manage shipment preparation and liaise with warehouse for pick/pack and dispatch of goods to customer, ensuring compliance with customer / legal requirements Co: ordinate the processing of reverse logistic requests. Working in line with DOA and all written processes Manage and report customer complaints, and ensure timely feedback and resolution Issue finance documents (credits, debits) in line with relevant processes and legal requirements. Process software licences. Work with finance on cash flow, credit limits, balance discrepancies and other matters where requested. Manage customer order book reports. Creation and supply. Issue invoices in excel to customers when requested. Attend relevant meetings where required. Act as the company gatekeeper. Contribute to bottom line sales by increasing customer satisfaction. The. Visit ListedBuy for more information.
Posted:
April 19 on ListedBuy
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More About this Listing: Customer Service Coordinator
Customer Service Coordinator is a Other Art & Media Jobs Customer Service Representative, Service Coordinator Job located in United States. Find other listings like Customer Service Coordinator by searching Oodle for Other Art & Media Jobs Customer Service Representative, Service Coordinator Jobs.
Customer Service Coordinator is a Other Art & Media Jobs Customer Service Representative, Service Coordinator Job located in United States. Find other listings like Customer Service Coordinator by searching Oodle for Other Art & Media Jobs Customer Service Representative, Service Coordinator Jobs.