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Customer Service Coordinator : Financial | Customer Service Representative, Service Coordinator in1

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Customer Service Coordinator : Financial

Location:
Romford
Description:

Job Title: Customer Service Coordinator : Financial Location: Romford (RM1 2PT) Salary: Competitive Job type: Full time, Permanent Aston Group is a leading Building Services and Facilities Management company for commercial and residential clients. We are an established, family run, privately owned business that has been setting standards for efficiency, innovation, and quality since 1964. Celebrating 60 years of service excellence. The Role: As our Customer Service Coordinator : Financial, you will be responsible for carrying out a full range of administrative financial tasks to assist the day to day running of the contract, enabling the team to meet their aims and targets whilst providing excellent customer service to our clients. You will be expected to: Dealing with day: to: day telephone enquiries and issues from customers internally and externally, in a timely and professional manner, filtering calls and ensuring all messages are passed to the relevant personnel. Consult with all stakeholders as required to ensure an outstanding service is delivered and our good relationship with our customers is maintained. Promote an efficient and professional image to all customers, both internal and external whilst always maintaining a high standard of customer service Ensure all Health and Safety related information is recorded and maintained accurately within the companys Information Management Systems Ensuring all Subcontractor documents and profiles are up to date with the Astons Centralised Information Management Systems (ACIMS) Processing quotes from sub: contractors ensuring they are accurate and in line with client and Aston processes. Updating jobs with comments on the progress for current position. Closing jobs once completed by sub: contractors and an engineer. Financial completion ensuring the correct costs has been applied and all follow: on works are accounted for. Added scheduled rates to jobs completed, including materials. Visit ListedBuy for more information.
Posted:
April 12 on ListedBuy
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