This listing was posted on The Resumator.
Customer Service Associate
Location:
Redondo Beach, CA
Description:
Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the telecommunications industry with new lucrative essential service provider partnerships. In response to our business's continued growth, we are looking for a Customer Service Associate to serve this new partnership. The Customer Service Associate will assist and oversee an existing customer and new customer base that our clientele provides us through a lead-generated database. Customer Service Associate Responsibilities: Collaborate with management staff to stay updated on new client products, services, sales promotions, and policiesInteract with clients in a friendly and professional manner while actively listening to their concerns and resolving issues promptlyProvide targeted service and product solutions during one-on-one meetings with customers and clientsHandle confidential customer information with sensitivity and discretion according to the client's compliance and privacy policiesSuggest areas of improvement to management staff to increase consumer and client satisfactionRepresent our organization and clients in a professional business manner at all times Customer Service Associate Qualifications: 1-2 years of experience in a client or customer-facing positionMust be able to follow directions and excel in a team-oriented environmentTechnologically savvy and able to quickly learn new software programs and adjust to software updatesSuperior organizational, time management, and prioritization skillsExcellent communication skills with a high emotional intelligenceValue transparency, and honesty, and will always do the right thing even when no one is watching ***Comprehensive training and mentorship is provided for all junior positions in our organization*** #LI-Onsite Powered by JazzHR
Company:
HRO
Posted:
November 13 on The Resumator
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More About this Listing: Customer Service Associate
Customer Service Associate is a Customer Service Customer Service Associate, Customer Service Representative Job at HRO located in Redondo Beach CA. Find other listings like Customer Service Associate by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.
Customer Service Associate is a Customer Service Customer Service Associate, Customer Service Representative Job at HRO located in Redondo Beach CA. Find other listings like Customer Service Associate by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.