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Customer Service Advisor
Location:
Coatham Mundeville
Description:
As a customer service advisor, you will manage the customer experience journey, including product information, customer complaints and resolutions. You will support the team answering phone calls and using our body shop management system - Autoflow for general enquiries, updates, creating notifications, booking in customers, arranging vehicle collections/returns and general administration. You will assist the Office Manager with invoicing and debt control. About You Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities. You will have exceptional administration skills, with experience in MS Office and basic Excel. Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential. You must be dynamic and enthusiastic in your approach, computer literate and an excellent communicator who is self-motivated and able to work to a high standard in a fast-paced environment. This requires multi-tasking and flexibility in your approach along with customer satisfaction and professional representation. A clean driving license is required for the role. About the Job Due to continued growth and success, we have an exciting opportunity for a Customer Service Advisor to join our front of house team. As a customer service advisor, you will manage the customer experience journey, including product information, customer complaints and resolutions. You will support the team answering phone calls and using our body shop management system – Autoflow for general enquiries, updates, creating notifications, booking in customers, arranging vehicle collections/returns and general administration. You will assist the Office Manager with invoicing and debt control. The customer service role is the forefront of our operation and customer communication and professional representation is extremely important to maintain. Visit ListedBuy for more information.
Company:
Corus Consultancy
Posted:
April 10 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Corus Consultancy located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Corus Consultancy located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.