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Customer Service Advisor : Elland
Location:
Huddersfield
Description:
Job: Customer Service Advisor /Call Centre Operative Location: Elland , Yorkshire (Flexibility once trained to Work from Home and the office) Salary: A GBP 21,255 : A GBP 23,500 Job type: Permanent, Full Time Hours: Summary: To provide industry leading service support to customers who contact via an increasingly diverse range of channels. As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective utilisation of customer facing systems Key Responsibilities: Have excellent communication and relationship building skills and demonstrate real care about the customer through a consultative and listening approach Have a strong sense of ownership and take pride in your work Be well organized and able to work under pressure Have excellent attention to detail Have good IT systems knowledge Effectively answering inbound calls, emails, social media contact Deploys and confirms customers ordering and delivery requirements Able to resolve queries regarding customer accounts including billing, payment plans and general administration Provide speedy and accurate information by telephone and in writing in line with procedures Communicate effectively with all relevant site/company and external departments Ensure that all incoming customer calls are handled efficiently and with compete customer satisfaction Be receptive to complaints or problems, research, resolve customer complaints within given parameters, and be aware of possible solutions to make informed decisions and own the problem Agree and achieve both quantitative and qualitative service standard performance targets and objectives with the Team Leader and ensure that these are met Experience, attributes and skills sought: Strong, clear, concise and confident telephone manner High attention to detail Able to prioritise tasks and work confidently under pressure The ability. Visit ListedBuy for more information.
Posted:
January 19 on ListedBuy
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More About this Listing: Customer Service Advisor : Elland
Customer Service Advisor : Elland is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor : Elland by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor : Elland is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor : Elland by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.